Cancellation & Rescheduling Policy
We value our clients, and your time, and want to ensure you get your preferred appointment time and the service you deserve. In order to do this, we require a credit card be entered in our secured online system to reserve your selected appointment time.
Appointments made online via our online scheduler must be made 1 hour in advance. The online system will not allow appointments to be scheduled after this period. If you require an appointment with less than 1 hour advanced notice, please call 843-819-1008 and we will attempt to meet your needs.
As a professional courtesy to your stylist, we do have a 24 hour cancellation policy. If you need to cancel your appointment, we simply request that you do so at least 24 hours in advance. If you do not cancel 24 hours before your appointment, you will be considered a no-show for that appointment and your card on file will be charged the full amount of the scheduled service. If you do not call to cancel or do not show up for your scheduled appointment, you will be charged full price for the scheduled service. If you need to cancel during non-business hours, feel free to leave a message on the studio's voicemail.
Late arrivals will be serviced for the remainder of your allotted appointment time.